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User Services Group

User Services Group



The Users Services Group is responsible for the process of applications from students, faculty and university employees for email accounts, reservation of computer classrooms, technical support in distant learning and relevant issues throughout NCHU.  The group is also responsible for effective management of electricity system and energy conservations of the center.



Services
  1. Tracking and management of service requests 
  2.  Power maintenance and safety management 
  3.  Maintenance of anti-virus systems and mainframes, and handling of virus attacks throughout NCHU 
  4. Support and assistance in Internet instruction activities
  5. Hygiene management of public areas  
  6. Distribution of encrypted electronic identity disks for Score and Grade Reporting System 
  7. Technical support in electronic data and citizen digital certificates 
  8. Users’ accounts for all types of computers
  9. Reserving computer classrooms for instruction purposes 
  10. Shift scheduling and coordination for server rooms 
  11. Maintenance and management of public areas

Contacts

Name Title Tel Email Job
Associate Professor

Chen Chia Chen		 Leader +886422840306 ext. 711 emily@nchu.edu.tw Comprehensive management of the center business
Li - Fei Lai Technical +886422840306 ext. 734 chris@nchu.edu.tw

1. Schoolwide authorized software

2. Cloud software service management

3.Computer maintenance(lib &First, second and third PC classrooms)

4. Computer outpatient service enrollment at NCHU
Jhong-Yi Lin Associate Technician +886422840306 ext. 744 soddm@nchu.edu.tw

1.Hydropower, backup power, air-conditioning management and maintenance

2.Zhizhong Zhiping video system(NCHUCC) maintenance and facilities services
Liu Tsung-yueh Associate Technician +886422840306 ext. 713 yugin123456@nchu.edu.tw

1. Multimedia Design and Video platform maintenance

2. Support event photo and video shooting

3. School signboard

 
Huang Chia-Chin Associate Technician +886422840306 ext. 723 huangcc@nchu.edu.tw

1. Graphic and web design

2. CC Epaper design

3.  Support event photo and video shooting