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User Services Group

User Services Group



The Users Services Group is responsible for the process of applications from students, faculty and university employees for email accounts, reservation of computer classrooms, technical support in distant learning and relevant issues throughout NCHU.  The group is also responsible for effective management of electricity system and energy conservations of the center.



Services
  1. Tracking and management of service requests 
  2.  Power maintenance and safety management 
  3.  Maintenance of anti-virus systems and mainframes, and handling of virus attacks throughout NCHU 
  4. Support and assistance in Internet instruction activities
  5. Hygiene management of public areas  
  6. Distribution of encrypted electronic identity disks for Score and Grade Reporting System 
  7. Technical support in electronic data and citizen digital certificates 
  8. Users’ accounts for all types of computers
  9. Reserving computer classrooms for instruction purposes 
  10. Shift scheduling and coordination for server rooms 
  11. Maintenance and management of public areas

Contacts

Name Title Tel Email Job
Associate Professor

 Chen Chia Chen
Leader +886422840306 ext. 711 emily@nchu.edu.tw Comprehensive management of the center business
Zhong -Yong Huang Technical Staff +886422840306 ext. 757 hjy@nchu.edu.tw

1.Schoolwide authorized software

2.Cloud software service management

3.Computer maintenance(lib &First, second and third PC classrooms)

4. Computer outpatient service enrollment at NCHU

Qiu -Tian Hung Technical Staff +886422840306 ext. 726 cthwang@nchu.edu.tw

1.Hydropower, backup power, air-conditioning management and maintenance

2.Receipt  for all types of consultation

Liu Tsung-yueh Project Assistant +886422840306 ext. 713 yugin123456@nchu.edu.tw

1. Multimedia Design and Video platform maintenance

2. Support event photo and video shooting

3. School signboard

4. Receipt  for all types of consultation